Six is usually a good number to aim for, with three branching off of the top half and three branching off of the bottom half. Your categories will make up the main branches of your fishbone diagram. In manufacturing, for instance, Ishikawa diagrams usually default to the “6 Ms”: machines, materials, manpower, mother nature, measurements, and methods. The categories you choose might depend on your particular problem statement or industry. Is there a failure with your equipment? Processes? People? You’re not identifying the individual causes themselves, just the broader categories that could be contributing factors for the problem. Your team needs to agree on the main possible contributors to the problem. Phrase your problem statement as a question that you’re looking to answer, something like “Why are we seeing a lower manufacturing yield?” or “Why have our customer service scores dropped?” On your diagram, write out your problem statement in the head of the fish. Your problem statement is the main issue your team is facing that you’re looking to solve. You can create a fishbone diagram with your team in five basic steps: 1. How to create a Cause and Effect Fishbone Diagram The individual causes are then grouped into the larger categories. The main problem or issue is identified, and then different categories of root causes branch off, above and below a horizontal line at the center. They’re called fishbone diagrams because of their unique shape - when they’re complete, they somewhat resemble a fish skeleton, depending on your imagination and artistic ability. Fishbone diagrams can be used to uncover potential causes for everything, from mechanical failures and production bottlenecks to process inconsistencies. They might also be called cause and effect diagrams or Ishikawa diagrams. What is a Cause and Effect Fishbone Diagram?įishbone diagrams are visual tools that help you identify the root cause of an issue or problem. This template will help you and your team visualize all the potential root causes then work to find the most effective plan of attack. When solving a problem, it’s essential to understand all the underlying root causes of the problem to arrive at a more effective solution. About the Cause and Effect Fishbone Diagram Template
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